Just wanna share what happened to our office lately.
Biasa dunia retail ni, setiap kali cashier ada short monies, depend on the mistake. Worst come to worst cashier need to pay the shortages.
There are so many reasons why management made such rules which I just dont want to elaborate more here as I am not trying to train anyone here. Huhuhu.
Recenly one of our shop got shortages. And what the PIC of the pricing system which is A and the store manager which is B did at the very 1st place was try to find out the cause. After investigation, still a mystery because the price tag was correct, systems setting also correct. But dont know why the cashier not carefull and alert during scanning out at POS. They sold goods with price tag RM199 to only RM89.90 and not once but total up of shortages was RM1000++.
Well, its not so surprise to me because I experience it before so many times which most of the times because of virus. But, this was rare. More than 10 years experience in retail that's why I said many times. Maybe once or twice a year.
We can say it was a mistake for the 1st time but not after total up to 6-7 goods sold. That is one of the reason why cashier need to bear the losses. Imagine, company pay them fix basic salary monthly exclude commission and incentives and you simply working without taking care of company's assets?
Its a common practice in retail world regardless of small or big company. Mine experience even working with Carrefour, Guardian, Giant still applied the same rules & regulations.
What come to my surprised was, when a person who so called *** questioning why the cashier have to bear the shortages. Even demand a proof that was instructions from Finance Directors. Wowww...!!!!
And she simply gave instructions to accounts people to surrender the affected receipts which generated from systems.
When accounts girl asked me, huh silap la..
My answer : Who is she? If me is you I will said that I only will talk to Operations Manager bout this matter.
And what come to surprise, the account girls gave same answer to the her. Yahh lawak lawaks.
Then the *** reply
I warn you. If u try to manipulated the data, I will direct talk this matter to the MD & FD.
Jaga periuk nasi sendiri...
Eh?
Dont she know that we are here working so close with both MD & FD and you think take we are scared with that???????
What do you mean jaga periuk nasi sendiri?
You just 2 month working here and not even confirmed yet and you dare to threaten permanent staff who working direct with MD & FD???????
She confuse or what?
What are your job scope here lady...????
What made she was really bad was when she said that Si A & B try to collect illegal money from cashier to enjoy.
What a stupid dam dam.
